Item Customizations

*** This is a hidden product used by Product Customizer. Please do not modify or delete! ***

In order to add priced options to the cart, this product must be Visible in the Online Store and set to Don't Track Inventory. Modifying these settings may prevent your shoppers from checking out.

You may safely update the default Title and Image to better suit your shop.

For questions, please contact us .

Cancellation

Order cancellation before the product is shipped or produced is acceptable. We cannot cancel the order if the product is already shipped out.

Noted: Group Buy item, please refer to the relevant policies of the Group Buy policy.

Processing Fees

Any refund is subject to a 4.4% processing fee to cover various merchant fees that we do not get back.

Returns (if applicable)

We accept the return of products. Customers have the right to apply for a return within 14 days after product delivery. And the return shipping fee should be borne by customers.

The order must be unused, and in the same condition, you received. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please ask our customer service to ensure you send the package to the correct address.

Important Notice

1. The renders only provide an idea of what the final product will look like. The physical product may have some differences. Please also refer to the prototype's photos as a reference before purchasing.

2. Please complete the inspection below within three days after receiving the package. If you find any issues, kindly take some photos to show and contact our customer service team for further assistance.
- Exterior Packaging Inspection: Please carefully examine the external packaging of the parcel for any signs of damage, such as noticeable tears or rips.
- Item Quantity Verification: Kindly verify that the quantity of items within the package matches the details on the order.
- Product Exterior Check: Please thoroughly inspect the products for defects and damages.

1. Each kit comes with fragile labels. Please check the appearance thoroughly before building. If you see any noticeable flaws/scratches on the external surfaces, please take a photo and contact us immediately. We’ll not be responsible for any flaws/scratches found after building.

2. Due to the nature of the PVD coat, there may be minor, unavoidable dust points/micro scratches on the mirror finish of the PVD weight. The small dust points/micro scratches are only visible at just the right angle of the lighting.

3. Chroma andGradient PVD Mirror Stainless steel weight has random nature. Each weight may have some slight differences.

4. CNC marks and imperfections inside the keyboard case or dents on the subject are not visible when the keyboard is fully built. These are normal and within our quality acceptance.

5. On all other surfaces and edges, blemishes under 2mm are approved.

6. The bottom of the Solid Aluminum Wrist Rest is defined as a B-level surface because the bottom side is the hanger side during the anodized process. The QC standard for B-level cover: blemishes under 1cm are approved on the surfaces and edges. Three or fewer fine trachoma, dust spots, etc., are within our quality acceptance (The diameter is under0.5mm). Color uniformity is a normal phenomenon around the process hole, but it is guaranteed that it will not be visible after installation.

7. Other than the case itself, all parts with cosmetic imperfections will not be replaced unless the function is damaged for usage.

8. Warranty only applicable for the first owner who purchased on our website or at our collaborative shops, with proof of purchase such as order number and confirmation.

9. Our warranty covers the PCB for one year of use or if dead on arrival without any modification.

10. Broken parts due to any human error will void your warranty. Including below list but not only

• - Mill-maxing PCB
• - Tape modding PCB
• - Hotswap Sockets that are pushed out of the PCB solder pads
• - Did not follow the steps to flash PCB and caused no function

 11. Gifts will not ship out replacements or issue a partial refund.

We aim to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers worldwide every day and strive to provide you with services of the highest level.For the Group Buy product: Please pay attention to the project update.For the in-stock item: The estimated order delivery time is be divided into two parts:Processing time: 2-5 DaysShipping time: 7~30 DaysThe shipping estimate is only the time of travel, which is subject to delay due to covid.Shipping methods: Epacket/DHL/UPS/FedEx/USPS/Other economic shipping Shipping fee: Depends on weight and shipping method specified and selected by customers.Duties and import taxes:All costs associated with international shipping such as customs duties and import taxes are the responsibility of the customer.Shipping address: we do not accept any third-party logistics warehouse, otherwise the resulting return of goods, detention of goods, destruction and other related costs will be paid by the customer.Once departed, couriers will be liable for the delivery. In case of a package is lost after delivery, Mykeyclub is not responsible. However, we will assist during the claiming process in case of failed delivery.If you have any questions about your order delivery, please email service@mykeyclub.com